"When doctors do not code their services properly they can be impacted in two ways," Hoag said. "If they don't bill fully for everything they do, they collect less than they should, impairing the success of their practice. If they unintentionally overbill, they risk audits and payback demands that can run into thousands of dollars. In this analysis, we identify for the doctors if they fall into either group and recommend what to do about it. ACOM's Consulting Group is focused on helping Chiropractors make more money ethically and empower them to fight back if charges are challenged."
Noting that up to 50 percent of all chiropractors victimize themselves and their practices by failure to code and document their work properly, the ACOM Chiropractic Consulting Group today announced a three-phase Chiropractic coding and documentation analysis service designed to assure fair payment for services and to avoid problems with billing compliance.
The new service is conducted entirely over the phone in three sessions that take place within an approximate two-week time period, according to Senior Consultant Bharon Hoag. It involves no disruption of practice activities and routine
The service emulates the SOAP format, Hoag said. In the first call, practice basics are reviewed, with the doctor providing his view of practice status and goals and furnishing the analyst with samples of notes and documentation. In the second phone session, the doctor and the analyst review and discuss the analyst's findings, also gathering any further information needed to complete the analysis. Between the second and third sessions, the analyst develops a professional assessment of the data and information developed in the first two calls. In the final call, the analyst reviews the assessment and addresses questions stemming from the assessment and other practice issues, establishing a foundation for a remedial plan.
"This process is straightforward, but it is not easy for the doctor to do independently," Hoag said. "Typically, the doctor is too close to the methodologies that are familiar to him or her. It is the combination of the doctor's intimate knowledge of the practice and the educated objectivity of the analyst that makes this program so effective."
About ACOM's Chiropractic Consulting Group:
The ACOM Chiropractic Consulting Group provides a suite of consulting services for educating, equipping and empowering healthcare providers for success. Now in its 24th year of business, ACOM Solutions, Inc. has multiple divisions in markets across the globe. The Healthcare Business Division develops and markets chiropractic software for clinical documentation/reporting and practice management. ACOM headquarters are in Long Beach, California; with regional offices located in several major U.S. cities. For information on ACOM's Chiropractic Consulting Services, phone 866-286-5315, ext. 305; or visit http://www.acomconsulting.com
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